Frequently Asked Questions
Everything you need to know about our fair trade fashion and sustainable apparel.
What makes GOEX Apparel sustainable?
We prioritize both people and the planet by using eco-friendly materials like recycled polyester and organic cotton, while ensuring fair wages and ethical working conditions throughout our supply chain.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for unworn and unwashed items. Simply visit our returns portal to initiate a refund or exchange.
Do you offer bulk or custom printing services?
Yes! We specialize in premium blank apparel for screen printers and offer custom decoration services for organizations looking for ethical branded merchandise.
How should I care for my GOEX garments?
To maintain the quality of your apparel, we recommend machine washing cold with like colors and tumble drying on low. Avoid using bleach or ironing directly on prints.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.